Joe Gerstandt

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Tuesday
Nov102009

letting the dog off the leash

Some thoughts on Veteran's Day.

I have become a huge peace freak in my old age, but I am still thankful for the four years that I spent in the Marine Corps and I am still very humbled by the sacrifices made by the men and women in the Armed Forces.  I wish they were not in harms way today, I wish that we were not in multiple complex conflicts today but we are.  I appreciate those that serve and that have served from all walks of life and from every corner of our nation. 

In some ways the Marine Corps spoiled me.

I got to work with some really great people, I observed some incredible leadership, and I learned about what really matters.  I think part of the reason that most of the work done in Human Resources and most of the conversation about Human Resources today seems out of focus and out of place to me is due to my experience in the Marine Corps.

What really matters is people.

It is all about people, their relationships with each other and their shared purpose.  That is how you accomplish incredible things.  Not money or fancy titles or the perfect laboratory designed metric or the biggest office building.  People, doing what they believe in, together…that is how magic happens.  The Marine Corps gets that.  Business does not.  There are a lot of business leaders that say they get it, but we all know that 99% of them are without a clue.        

The Marine Corps excels at unleashing upon the world people that love what they do, why they do it and who they do it with.

Business (and education and government and healthcare, etc.) does more to get in the way of this than it does to promote it and support it.  While business desperately needs the unique contributions of those in the workforce it is still oriented towards conformity, command and control and the tyranny of the tangible.  The workforce is on a leash.  Cubicles.  Absurd policy.  Leaders disconnected from reality.  The human resources function suffering an identity crisis.  Games.  Politics. Lack of trust.  And on and on ‘til the break of dawn.

We need freedom fighters.

It is human beings being human that will save business.  Management will not and cannot facilitate that change, it does not even comprehend it.  Finance will not and cannot do it.  The same goes for IT, Marketing, Communications and the other usual suspects.  There is one organizational platform with the potential to drive and fuel this transformation and it is human resources.

There is a transformative opportunity at hand if the human resources discipline is up to the challenge.  Human resources can contribute to the same tradition that the great poets, warriors, revolutionaries and saints have contributed to…the tradition of truth-telling and of liberation. 

Human resources must become an aspirational and activist craft. 

Human resources must become the keeper of the flame, the teller of the story and the steward of the organizations soul. 

Human resources must become the voice for what really matters.

This is very different than the role being played by most of human resources today.  It will require more than finding other like minded folks and patting each other on the back.  It will require us to say something new and to do something different.  It will require risk and sacrifice and it will involve pain.  Mistakes will be made and some of us will suffer along the way.  Real change, liberation and the diffusion of power do not come easily, they have never come easily. 

The workforce must be let off the leash and as badly as business needs that to happen, it will fight against every single step in that direction.  Not only will management fight this effort, so will the majority of our peers.  Such is the nature of real change.

Be good to each other.

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  • Response
    Welcome to this week's round of Quick Clicks. Lots of good ideas: - To tie into our social media theme for this month, a link to an interesting interview with "digital ethnographer" Michael Wesch (creator of the "Web 2.0: The...
  • Response

Reader Comments (14)

Thank you for the 'thoughts on Veteran's Day"...I especially liked and believe in "People, doing what they believe in, together…that is how magic happens".

November 11, 2009 | Unregistered CommenterAdriana Mannino

Joe,

You bring up a really good point: Human Resources has become for the most part a bunch of managers and rule enforcers. Many in the field complain that HR isn't taken seriously and given a seat at the C-level table. Hmm...why not? Because leaders are the ones sitting there.

I LOVE the idea of considering oneself a freedom fighter. My hunch is it's why people entered the field in the first place. It's time to take our humanity back. Thank you for this thought-provoking entry.

Amy

November 11, 2009 | Unregistered CommenterAmy Bryant

Fantastic stuff Joe and a great call to action on this fitting day. Bravo!

November 11, 2009 | Unregistered CommenterSteve Boese

Incredibly well put. My people are incredible. I pray I can deliver enough of the vision and inspiration for them to always team together and make our relationships work for the mission.

Thank you also for your years of service to the country.

Cheers
@loisMelbourne

November 11, 2009 | Unregistered CommenterLois melbourne

Joe,
First of all, Happy Birthday, Marine - the ideas and concepts you speak of learning in the Corps are at the heart of my experience as well. Thank you for your service to our beloved Corps.

I preach daily about "treating our employees like adults" - providing them the freedom to make decisions, learn from their mistakes, and be a part of the growth in our company. If we don't trust them to do the job, lets get someone in here that we can trust.

In 15+ years of HR, I've never met an employee that woke up saying "What can I do to screw my job up today". There are always the ones who "need to be promoted to customer" - but all told, we are the hardest working bunch I've ever met. We should treat employees that way.

Thanks for a thought provoking post, and a lovely Veterans Day to you as well.

November 11, 2009 | Unregistered Commentertlcolson

Thank you all for reading and commenting on this post, I appreciate it! Keep fighting the good fight!
-joe

November 12, 2009 | Unregistered CommenterJoe

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