Joe Gerstandt

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« why diversity matters now | Main | Talent OR Diversity? »
Sunday
Nov222009

whole people build whole organizations

I see whole people.

I like art.

In 1947 Jackson Pollock started experimenting with a new form of painting.  One of the pieces he produced that year was Galaxy, which is hangs on a wall about 5 minutes from my house.  I like this painting a lot.  I cannot decipher it for you or tell you what it means, but I get lost in it.  Whether you like this painting or not, I think you have to agree that it is unique…original…a one of a kind.  For better or worse, nobody else could produce this work.  Ever.

Something incredibly powerful and sacred happens when you create space for a true and organic connection between a person and their work.  Something unique is produced and both the person and the larger body of work are transformed.  Evolution.

This is the power of a whole person at work.

Unfortunately, I think there are few workplaces that actually invite, welcome and embrace whole people.  We are simply not well equipped to do this, despite its growing importance, as we still employ yesterdays approach to work, the worker and the workplace.

Conformity did actually have some real business value at one time.  Conformity, efficiency and productivity fueled the production economy that we relied on for most of the 20th century.  The 20th century is now in our rear-view mirror and the rules have changed.  Not only is conformity not particularly valuable today, it is one of the great barriers for the things that are truly valuable.

This is a significant shift and we simply have not yet made the appropriate changes to our way of leadership or to the nature of our organizations in order to survive and thrive on this new terrain.  We need now new archetypes and new language for doing work and for doing organization.  We need now to unlearn much.

We need to stop contributing to this problem and start building a new kind of social space for our work to be alive in.

We do a great deal to get in the way of people bringing their whole selves to work and we do a great deal to get in the way of people having true and organic connections to their work and this is a big part of what must change.  This is why we need freedom fighters.

We hire whole people, but it tends to go down hill from there.  Applicants are told about how people are our greatest asset, how creativity and honesty are vital, and we how we value the unique contribution of each individual.  Employees are bombarded with messages both implicit and explicit about fitting in, not rocking the boat and playing the game. Employees end up with truncated identities and trade their passion and ideals in for the rules to the game.

Continuing forward with organizational cultures that implicitly or explicitly proclaim that management has all the answers and that management owns the truth is not unlike clinging tightly to the idea that the Earth is flat.  This thinking is a fatal flaw in today’s business world and must be evicted. 

Business is simply too complex and too fast moving today for us not to be engaging the individual wholes of our whole workforce.  We can no longer drive around with the emergency brake on.  We have become very efficient at managing activity but we are still very sloppy and wasteful with talent, ability, potential and the intangible assets that each person brings with them.  The hearts and minds of a select few with select titles and select parking spaces are woefully inadequate for the challenge before us now.  We must create space for the hearts and minds of all.  We can afford nothing less than the fully stoked fire of our collective aspirations and abilities and this part of our journey cannot be navigated with spread sheets or flow-charts.

There will always be some conformity involved in joining a community or an organization.  There are some agreements involved in joining a social group, whether it is an organization, congregation, association or community.  We just need to push way, way, way, way back on those things…especially the implicit things that are baked into an organizations culture and its way of leadership.

This seems like a big piece of work and it is, but it is something that each and every one of us can contribute to regardless of our role or title.  There are a lot of things that influence, shape and contribute to a culture including our individual actions and relationships.  Here lies a powerful opportunity for us to take responsibility.    

This is not about our bosses.  This is about us and what we will do to take our work and our places of work back.

Be good to each other.

 

Reader Comments (39)

Just wanted to say that "Be good to each other" should be the internal commitment of every organization - regardless of their products or services. Being good to each other is really what builds healthy relationships and environments internally and externally. My personal and professional mantra has always been: Relationships - the only human-generated source of energy on the planet - learn to value and manage them well. It's great to meet another kindred spirit!

November 24, 2009 | Unregistered CommenterLeslie M. Saunders

Thanks Leslie, great to meet you as well! Love your comment about relationships. Thanks for reading and commenting.
-joe

November 25, 2009 | Unregistered CommenterJoe

Good morning, Joe. I like your message -- be good to each other. It's simple and true. However, I want to challenge you a little, make you think ;-)

We as employees/employers/business people must seek more than general ideals. We need to actively search for solutions.

So, how do you build communities? What blog postings provide specific experiences and your suggestions? Or better yet, what are the the methods you use to think AND ACT creatively?

Many times, when I act and/or solve, I talk to another experienced friend, then I use that conversation as a diving-off point. It's not "wholly" my work. It still includes some conformity, but it should be just a start.

How do you grow people? How do you mentor? Thanks!

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